Frequently Asked Questions

Wirral Whiskers provides experienced, one to one attention and care to your pet. I go the extra mile to make sure your pet is happy, well looked after and given lots of affection. The pets are treated as they are my own and I talk to them the whole time so they have company.

Anything your cat wants, I am more than happy to provide. Whether it is a bowl of water in the shower etc, nothing is too much trouble to make your cat happy.

Cats prefer their home environment and are happier at home in their normal routine. Cats can feel stressed going to a strange environment such as a cattery. Older cats in particular prefer their home comforts and familiar surroundings.

Not all cats can go into catteries due to medical conditions, health or lack of vaccinations; Wirral Whiskers can look after your cats in this case.

Great! I loves all pets and experienced with a great variety including exotics and reptiles. (I often had problems finding holiday care for our ferrets and rodents.)

If you decide to employ Wirral Whiskers, it would be great to have a spare set of keys at the introductory meeting. At the end of the booking, they can be posted back through the letterbox or left in a prearranged secure place. If you prefer I can keep hold of the keys in my safe for future bookings.

Life happens and changes are unavoidable especially at the moment. No charges will be made for cancellations and any money paid will be refunded.

The only exception for this is for house sitting appointments. As Wirral Whiskers is a small business, only a limited number of bookings can be taken and late cancellations are detrimental to business survival. Seven days notice is required for house sitting cancellations.

If you are going to be delayed in your return, contact me as soon as possible to extend your booking. In the event of the owner returning sooner than expected, the full period as confirmed, will still be due for payment.

Your pets health and well-being is my priority. In the event of illness I will contact you straight away with the proposed course of action. At the introductory interview, all details will be obtained including your vets details to ensure that if required, emergency treatment can be given promptly. The owner will be liable for any veterinary costs for their pet.

If your vet isn't available, Vets for Pets Prenton has agreed to see any animals in my care.

This would be very tragic and I would contact you straight away. If you think this may happen, please talk about what you would prefer to happen, for example, ring immediately or wait until return.

Please contact me with your questions. I am happy to help.